Sell-It! e-Business system

CONTENT MANAGEMENT

Overview

The content management sub-system allows our clients to affect the information available to the site visitor in two ways: Linking to articles or displaying the information on the page where the infomation is embedded (e.g. item pages).

Content Creation/Management

We have created a content manager that would allow our clients to deliver content rich e-Commerce sites in three basic ways.

• Content designed to be linked to items in the inventory with links to the articles available at the item display level. e.g. How to use this product effectively would link to an article addressing this idea.
• Content designed for display in a "News & Articles" type section of the site with links embedded in the article that would take the customer to items on the site. Either the item page as it would display if browsed to via the catalogue tree; or a list of items with a quick buy button that would pop up once selected, allowing the reader to quickly add one of the listed items to the shopping cart.
• Links to other related articles either existing on the site or on the web if desired.

The Content Manager supports three different types of content (created, edited, removed). Content can take the form of

1. Articles,
2. a web page, or
3. an inventory item.

Having the static pages handled by the content management system will allow the client to change the pages without programmer intervention.

The actual creation of the article can be created on-line using a custom document creator. The underlying framework supports XML or XHTML documents.

Using this format brings the flexibility of allowing the system to handle images in the article for illustrative purposes. The system will be able to handle embedded references to other articles, products, or categories of products.

Static Pages

Static pages are pages used to present fairly static text information to visitors were the content is not driven by the dynamic database content.

• Customer service page,
• Help section,
• Privacy policy
• About US
• Request a Catalogue
• and other documents of this nature.

On-line management of these pages is supported by the "Content Manager" subsystem. Once defined, the content of these pages is completely "Client managed".

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